How Do I Cancel My TruthFinder Subscription?

Learn how to cancel your TruthFinder subscription.

Author: Ed Smith

Updated: 5/15/2018

You can cancel your TruthFinder account at any time. 

Before you go please consider telling us about your TruthFinder membership or giving us a review. If you have an idea about how we can make our service even better, tell us. We appreciate your feedback because it helps us improve our product.

Below we’ll walk you through how to cancel your TruthFinder account.

Cancel Over The Phone

If you want to stop your service, you can contact our member care department at:

(800) 699-8081 Between 7:00am to 7:00pm PT, Monday - Friday.  

You can reach them by phone, with the exception of some major holidays. Just give them your account info, and they’ll terminate your membership. Once you’ve canceled over the phone, you should receive a confirmation email within one hour. 

Cancel Online

You can cancel your account online by visiting your Membership Settings page within your Account section of the dashboard.


TruthFinder Cancel Account FAQ

How long will it take to process the cancellation?

Your cancellation request will be processed immediately. Note, however, that if you cancel your membership in between billing cycles, you will be billed for your current cycle and your membership will remain active until the end of the billing cycle. 

How long will I be able to still view public records?

This depends on when your subscription runs out. If you purchased a monthly subscription, you will still be able to access your account until your last month’s term is up.

Additional Questions? Contact Customer Care

You can reach our Customer Care team by phone at:

(800) 699-8081 

Monday - Friday between 7:00am to 7:00pm PT

or 

Email our Customer Care team at:

help@truthfinder.com