How Do I Cancel My TruthFinder Subscription?

Learn how to cancel your TruthFinder account online or over the phone. Get answers to frequently asked questions about the cancellation process.

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Can You Cancel Your TruthFinder Account?

Yes, you can cancel your TruthFinder account at any time.

Before you go please consider telling us about your TruthFinder membership or giving us a review. If you have an idea about how we can make our service even better, tell us. We appreciate your feedback because it helps us improve our product.

Below we’ll walk you through how to cancel your TruthFinder account.


How To Cancel TruthFinder Online

You can cancel your account online instantly by visiting your Membership Settings page within your Account section of the dashboard.

Button To Cancel Your TruthFinder Account Online


How To Cancel TruthFinder Over The Phone

If you want to cancel your membership subscription, you can contact our member care department by calling (855) 921-3711 between 7:00 am to 4:00 pm PT, Monday- Friday. Holiday hours vary.

You can reach them by phone, with the exception of some major holidays. Just give them your account info, and they’ll terminate your membership. Once you’ve canceled over the phone, you should receive a confirmation email within one hour.


Frequently Asked Questions About Cancelling Your TruthFinder Membership

How long will it take to process the cancellation?

Your cancellation request will be processed immediately. Note, however, that if you cancel your membership in between billing cycles, you will be billed for your current cycle and your membership will remain active until the end of the billing cycle.


How long will I be able to still view public records?

This depends on when your subscription runs out. If you purchased a monthly subscription, you will still be able to access your account until your last month’s term is up.


Additional Questions? Contact Customer Care

If you have more questions, don't hesitate to contact our member care team which is available Monday - Friday (7am-4pm PT). **Holiday Hours Vary.